“Pinnacle Gastroenterology Achieves 50% Increase in Patient Visits with Sunoh.ai”
eClinicalWorks®, the largest ambulatory cloud-based EHR provider, recently announced that Pinnacle Gastroenterology is successfully utilizing Sunoh.ai, an AI-driven medical scribe, to enhance productivity and reduce administrative burdens. As a result, the practice has reported a 50% increase in the number of patients seen daily due to saving three to four hours on documentation tasks and lowering physician burnout.
Sunoh.ai, the first EHR-agnostic AI medical scribe, generates both traditional SOAP notes and multimodal documentation across various specialties, representing a significant advancement in patient care management. Pinnacle Gastroenterology, based in Alamogordo, New Mexico, was founded by Dr. Ruth Rawlings to address healthcare access needs in the region, serving over 100,000 patients annually, including the area’s strong military and indigenous populations.
Before using Sunoh.ai, Dr. Rawlings typically saw 12-15 patients a day, with each visit taking approximately 30 minutes, followed by extensive documentation after-hours. With the AI scribe, she can now see more patients while completing documentation in real-time, reclaiming several hours for personal and family time. The result has been a significant improvement in both productivity and work-life balance.
Matthew Rawlings, head of operations at Pinnacle Gastroenterology, noted that the AI technology streamlines clinical documentation, allowing physicians to see an additional five patients daily without compromising on the quality of care or documentation. Dr. Ruth Rawlings emphasized how Sunoh.ai has reduced her daily stress and increased her time spent with family.
Sunoh.ai integrates seamlessly with the eClinicalWorks EHR system, offering flexible usage across any device. Its ability to listen to patient-provider conversations, generate clinical documentation, and fill out key forms has made it a leader in the AI medical scribe industry.
Pinnacle Gastroenterology specializes in treating gastrointestinal conditions such as Celiac Disease, Hepatitis C, and Crohn’s Disease, serving the communities of Lincoln and Otero Counties.
For more information on Sunoh.ai, visit https://sunoh.ai. For details about Pinnacle Gastroenterology, visit https://www.pinngi.com.